Amnesty International Supporter Engagement Officer Job 2026 in Indonesia – Apply Before 24 November
Amnesty International is inviting applications for the position of Supporter Engagement Officer in Jakarta, Indonesia. This opportunity is suitable for professionals with experience in digital communications, human rights campaigning, volunteer engagement, supporter mobilisation and customer relationship management (CRM) systems.
The successful candidate will join Amnesty International Indonesia’s Community Growth and Engagement team, supporting initiatives that strengthen relationships with supporters, volunteers and activists while increasing participation in human rights campaigns.
The role offers an opportunity to work with an internationally recognised human rights organisation and contribute to campaigns promoting equality, justice and fundamental freedoms.
Applications are expected to close in November 2026. Interested candidates should review the official vacancy announcement carefully for the confirmed closing date.
About Amnesty International
Amnesty International is a global human rights movement working to protect and promote human rights around the world.
The organisation conducts research, campaigns, advocacy and public mobilisation to address human rights violations and hold governments and other powerful institutions accountable.
Amnesty International Indonesia is part of this global movement. Its work focuses on addressing national human rights priorities through research, campaigning and human rights education.
The organisation also encourages people across Indonesia to participate in international human rights campaigns and initiatives.
Joining Amnesty International offers professionals an opportunity to contribute to meaningful social change while working with activists, volunteers and communities.
About the Supporter Engagement Officer Position
The Supporter Engagement Officer will be responsible for implementing supporter engagement strategies through digital platforms and in-person activities.
Reporting to the Activism and Resources Coordinator, the successful candidate will work within the Community Growth and Engagement team.
The main objective of the position is to grow, retain and mobilise Amnesty International’s supporter and volunteer networks through effective digital communications and well-coordinated engagement initiatives.
The officer will manage supporter databases, coordinate email communications, support CRM systems and monitor engagement performance.
The position also involves developing digital content, including newsletters, petitions, surveys, action alerts and event invitations.
In addition, the successful candidate will support volunteer engagement, campaign activities and human rights mobilisation projects.
Key Responsibilities
The Supporter Engagement Officer will undertake the following responsibilities:
- Implement digital supporter engagement strategies and initiatives.
- Develop and manage supporter journeys to improve recruitment, retention and participation.
- Maintain supporter, activist and volunteer databases.
- Support CRM implementation, platform transitions and system improvements.
- Coordinate email campaigns, newsletters, petitions, surveys and digital action alerts.
- Monitor supporter engagement, growth and retention performance.
- Use data analysis, behavioural insights and A/B testing to improve digital communications.
- Coordinate volunteer engagement activities, including recruitment, participation and retention.
- Support campaign activities and activism initiatives, including the Write for Rights campaign.
- Develop and support activism toolkits and human rights education resources.
- Assist with the Social Justice Leaders project through CRM implementation and engagement monitoring.
- Coordinate activities involving internal teams, volunteers, interns and external service providers.
- Contribute to programme administration, financial processes, monitoring, evaluation and reporting.
The successful candidate will also help ensure that digital engagement platforms operate effectively and that supporter communications remain relevant and impactful.
Education and Experience Requirements
The vacancy announcement emphasises relevant professional experience in digital engagement, activism and mobilisation.
Applicants should have at least two years of relevant experience designing and implementing digital activism, supporter engagement, volunteer engagement or mobilisation initiatives for social change campaigns.
Candidates should demonstrate:
- An understanding of human rights issues and social change approaches.
- Experience engaging and mobilising volunteers through online and offline activities.
- Experience managing CRM systems, supporter databases and email platforms.
- The ability to monitor digital engagement performance and use data to improve results.
- Strong written and verbal communication skills.
- Experience developing persuasive content for websites, newsletters, petitions and digital campaigns.
- Project coordination skills and the ability to manage multiple stakeholders.
- The ability to work independently, collaboratively and within agreed deadlines.
Experience supporting interns and volunteers in accordance with organisational policies will also be valuable.
Technical Skills
Amnesty International is looking for candidates who are comfortable working with digital engagement tools and technology platforms.
Experience with the following systems would be an advantage:
- Engaging Networks.
- Other customer relationship management (CRM) platforms.
- WordPress.
- MailChimp.
- Mass-email communication systems.
- Digital mobilisation and supporter engagement platforms.
Candidates should also demonstrate strong organisational abilities, initiative and the capacity to learn new systems quickly.
Language Requirements
Fluency in both English and Bahasa Indonesia is required, including excellent written and verbal communication skills.
Applicants should also demonstrate a commitment to human rights, equality, cultural diversity and gender equality.
Job Location, Contract and Salary
| Job Detail | Information |
|---|---|
| Organisation | Amnesty International Indonesia |
| Position | Supporter Engagement Officer |
| Job Reference | 4301 |
| Directorate | Amnesty International Indonesia Section |
| Programme | People and Organizational Development |
| Location | Jakarta, Indonesia |
| Job Type | Fixed-term / Temporary |
| Contract Duration | 1 year |
| Working Hours | 40 hours per week |
| Salary | Competitive |
| Languages | English and Bahasa Indonesia |
| Application Deadline | November 2026 |
Important: This position is based exclusively in Jakarta. The vacancy information does not indicate that relocation or remote working arrangements are available.
How to Apply for the Amnesty International Job
Interested and qualified candidates should submit their applications through the official Amnesty International recruitment portal.
Applicants are encouraged to prepare an updated CV highlighting their experience in digital communications, supporter engagement, CRM management, human rights campaigning and volunteer coordination.
Candidates should also ensure that their applications demonstrate how their experience meets the requirements outlined in the official job description.
Important Application Notice
There is a discrepancy in the supplied vacancy information: the main advertisement indicates an application deadline of 24 November 2026 at 23:59 UK time, while the detailed position description lists 20 November 2026.
Applicants should check the official recruitment portal and confirm the closing date before submitting their applications. It is advisable to apply as early as possible.
Amnesty International also warns applicants about recruitment scams. The organisation does not provide interview or job-related training through external suppliers before interviews and does not authorise third parties to offer such services.
Final Thoughts
The Amnesty International Supporter Engagement Officer position is an interesting opportunity for professionals passionate about human rights, digital campaigning and community mobilisation.
Candidates with experience in CRM systems, digital communications, volunteer coordination and supporter engagement may find this opportunity particularly relevant.
If you have the required experience and are fluent in English and Bahasa Indonesia, consider applying through the official recruitment portal.
