Employment Program Supervisor – IRC | $67,955 Salary
The International Rescue Committee (IRC) is hiring an Employment Program Supervisor in Dallas, Texas, to oversee employment services supporting refugees, asylees and SIV clients as they work toward economic self-sufficiency.
This is a full-time hybrid position based in Dallas, Texas. The advertised salary range is $63,296–$67,955 per year, depending on factors including location, experience, skills, internal equity and organisational budget.
The position is open to candidates who already have the right to work in the advertised location.
About the International Rescue Committee
The International Rescue Committee is a global humanitarian organisation responding to crises and helping people affected by conflict and disaster rebuild their lives.
Founded in 1933 following a call from Albert Einstein, the IRC works across more than 40 countries and 29 U.S. cities. Its programmes focus on health, safety, education, economic wellbeing and helping communities regain control of their futures.
The organisation works with refugees, displaced people and other communities affected by humanitarian crises.
About the Employment Program Supervisor Role
The Employment Program Supervisor will be responsible for maintaining and improving employment services for IRC clients.
The successful candidate will ensure programme objectives are achieved while maintaining quality standards and compliance with contractual requirements.
The position includes staff supervision, programme management, client services, data tracking, quality assurance, reporting and employer engagement.
The Employment Program Supervisor reports to the Economic Empowerment Manager and supervises members of the employment services team.
Key Responsibilities
Staff Management
The supervisor will provide leadership, coaching and development support to direct service staff.
Responsibilities include leading team meetings, providing individual supervision, managing workloads, setting goals and helping staff resolve challenges.
The supervisor must also ensure compliance with IRC policies, procedures and protocols.
Client and Employment Services
The role involves overseeing employment programmes and ensuring that service requirements and IRC standards are met.
The successful candidate will track clients through the ETO and IRIS systems, ensuring employment services are delivered on time and properly documented.
The supervisor will also support challenging cases, develop relationships with local employers and identify appropriate employment opportunities for clients.
An important element of the position is advancing gender equality, particularly by increasing access to employment opportunities for women participants.
The successful candidate must also be able to travel throughout the service delivery area using a personal vehicle.
Programme Compliance and Reporting
The Employment Program Supervisor will oversee documentation, case files, data tracking and other administrative requirements.
The role includes conducting periodic case-file and electronic-data reviews, monitoring programme performance and supporting monitoring and evaluation activities across grants.
The supervisor will also produce programme reports for IRC headquarters and funders and may assist with grant-writing activities when opportunities arise.
Requirements
Applicants must have an undergraduate degree, preferably in Social Work, Human Services or a related field.
Candidates should also have at least two to three years of experience securing employment opportunities for clients, particularly within refugee resettlement, workforce development or related social services.
Experience supervising, supporting and training staff is strongly preferred.
Additional requirements include:
- Strong programme and staff management skills
- Experience managing nonprofit or community-based programmes
- Excellent organisational and problem-solving abilities
- Strong written and verbal communication skills
- Ability to work effectively in multicultural environments
- Proficiency in Microsoft Word, Excel and Outlook
- Familiarity with ETO is strongly preferred
- Fluency in spoken and written English
- Valid driver’s licence
- Access to a personal vehicle with current insurance
- Ability to travel regularly within the service area
Salary and Benefits
The advertised salary is $63,296–$67,955 per year.
IRC offers a comprehensive benefits package that includes paid sick leave, U.S. holidays, paid time off, medical, dental and vision insurance, flexible spending accounts and retirement savings options.
Other benefits include disability and life insurance and an Employee Assistance Program providing confidential support to employees and their families.
Key Details
Job Title: Employment Program Supervisor
Organisation: International Rescue Committee (IRC)
Location: Dallas, Texas, USA
Work arrangement: Hybrid
Employment type: Full time
Salary: $63,296–$67,955 per year
Job ID: JR00005825
Sector: Humanitarian / Nonprofit / Employment Services
The Employment Program Supervisor position is an opportunity for an experienced workforce-development or social-service professional to lead employment programming while supporting refugees, asylees and SIV clients in achieving greater economic independence.
