Digital Communications Manager Job at MSF WaCA 2026 – Abidjan, Côte d’Ivoire
Médecins Sans Frontières (MSF) WaCA is recruiting a Digital Communications Manager to strengthen its digital presence, increase public engagement, and implement digital communication strategies across West and Central Africa.
The position is based at the organisation’s headquarters in Abidjan, Côte d’Ivoire. This is an opportunity for experienced communications professionals to contribute to international humanitarian work through digital campaigns, social media management, multimedia production, and audience engagement.
The successful candidate will work closely with the Head of Communication, operational teams, and other MSF digital teams to ensure that humanitarian messages reach relevant audiences effectively.
Job Overview
- Job Title: Digital Communications Manager
- Organisation: Médecins Sans Frontières (MSF) WaCA
- Location: Abidjan, Côte d’Ivoire
- Department: Communications
- Job Type: Fixed-term contract, renewable
- Working Arrangement: On-site
- Working Hours: Full-time
- Reports to: Head of Communication
- Travel Requirements: Regular visits to MSF intervention zones
- Start Date: As soon as possible
- Application Deadline: 6 October 2026 at 18:00 GMT
About Médecins Sans Frontières (MSF)
Médecins Sans Frontières is an international medical humanitarian organisation founded in 1971. It provides emergency medical assistance to people affected by armed conflict, epidemics, disasters, and exclusion from healthcare.
MSF WaCA was established in 2019 as the first MSF headquarters in Africa. The organisation aims to strengthen humanitarian action through greater responsiveness, increased access to healthcare, and stronger engagement with affected populations.
MSF promotes an inclusive working environment and equal opportunities in recruitment and professional development. Female candidates who meet the requirements and persons with disabilities are strongly encouraged to apply.
Key Responsibilities
1. Digital Communications Strategy
The Digital Communications Manager will work with the Head of Communication to develop and implement strategies that strengthen MSF WaCA/Akwaba’s digital presence.
Responsibilities include researching audience behaviour and perceptions across West and Central Africa, identifying opportunities for influencer engagement, implementing social media strategies, and measuring campaign performance.
The successful candidate will use digital insights to improve audience engagement and report progress to senior management.
2. Social Media and Digital Channel Management
The role involves managing and maintaining MSF WaCA/Akwaba’s digital channels and social media accounts.
Key duties include developing content calendars, coordinating publication schedules, adapting content from different MSF teams, monitoring engagement, and safeguarding digital assets. The manager will also coordinate with digital teams across Africa to ensure consistent communication and effective dissemination of humanitarian updates.
3. Technical Support to Operational Teams
The manager will provide digital communications support to operational and field teams, including guidance on social media content creation, digital campaigns, multimedia tools, and audience engagement.
The role also involves supporting the development of social media ambassador networks in MSF project locations.
4. Multimedia Production and Quality Control
The successful candidate will collaborate with creative and multimedia teams to produce and adapt digital content.
This includes editing video footage, photographs, audio files, photo albums, and infographics for social media channels. The manager will ensure that content meets quality standards and responds to audience needs and digital communication trends.
5. Coordination, Monitoring and Reporting
Responsibilities include monitoring social media activity and disinformation during regional crises, representing MSF in relevant digital working groups, coordinating with regional colleagues, and preparing digital performance reports.
The manager may also undertake additional communications projects assigned by the Head of Communication.
Job Requirements
Education
A university degree in communications, digital marketing, or a relevant field is required.
Professional Experience
Applicants should have:
- Five to seven years of experience in digital communications or digital marketing.
- Experience in the NGO sector, preferably in humanitarian work.
- Experience managing digital platforms and multimedia content.
- Previous MSF experience, which is considered an asset.
Skills and Competencies
Candidates should demonstrate strong digital writing skills, creativity, critical thinking, organisation, and time management. The ability to manage multimedia assets, work independently and collaboratively, and maintain high-quality communications is also important.
Language Requirements
- Professional working proficiency in both English and French is required.
- Knowledge of a West African language, such as Hausa or Fulani, is an advantage.
Computer Skills
Applicants should be comfortable using Microsoft Office applications, particularly Word, Excel, and PowerPoint.
Contract and Working Arrangements
The position is based at MSF WaCA headquarters in Abidjan and is offered as a renewable fixed-term contract under Ivorian law. The successful candidate will work full-time and travel regularly to MSF intervention zones as required.
How to Apply
Interested candidates should submit their applications through the official MSF WaCA recruitment channel. Review the full vacancy announcement carefully to confirm the application procedure and required documents.
Apply on the Official Website
Application deadline: 6 October 2026 at 18:00 GMT.
Applicants are encouraged to apply before the deadline and ensure that their qualifications, language proficiency, and professional experience meet the stated requirements.
Final Thoughts
The Digital Communications Manager position offers experienced communications professionals an opportunity to support humanitarian action through digital strategy, social media engagement, multimedia storytelling, and regional collaboration.
Candidates with strong English and French communication skills and experience in digital campaigns, particularly within the NGO or humanitarian sector, should review the vacancy details and application requirements before applying.
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