Flexible Part-Time Job: Work from Home as a Call Center Agent at World Vision
Flexible Part-Time Job: Work from Home as a Call Center Agent at World Vision
Part-Time Call Center Agent (Home-Based) at World Vision Venezuela
Do you want to contribute to transforming the lives of vulnerable children while working from the comfort of your home? Join World Vision Venezuela as a Part-Time Call Center Agent, a role that combines professional growth with a meaningful mission.
About World Vision
With over 70 years of global impact, World Vision focuses on helping vulnerable children overcome poverty and experience fullness of life. Inspired by Christian faith, World Vision operates in nearly 100 countries with a staff of over 34,000.
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Key Responsibilities
As a Call Center Agent, you will:
- Respond to and address inquiries: Handle petitions, complaints, claims, and suggestions (PQRS) from beneficiaries, ensuring adherence to organizational guidelines.
- Manage applications and tools: Administer the PQRS system following accountability standards and organizational policies.
- Support operational development: Perform additional tasks as required to support World Vision Venezuela’s operations.
Work from Home as a Call Center Agent at World Vision
Required Education and Skills
Education
- Bachelor’s degree in social sciences, humanities, or economics.
- Specialized studies (courses, diplomas) in human rights, children’s rights, public relations, or communications.
Knowledge and Competencies
- Expertise in child and youth participation: Familiarity with youth movements, social campaigns, volunteer programs, and the legislative framework for children’s rights.
- Representation skills: Ability to represent the organization in external spaces and engage with stakeholders effectively.
- Social media proficiency: Strong command of social platforms and virtual tools for mobilizing social engagement.
- Communication skills: Exceptional verbal and written communication abilities.
- Computer skills: Proficiency in Microsoft Office.
- Basic English: Spoken and written competency.
- Willingness to travel: Availability for both domestic and international travel as needed.
Experience
- At least 2 years of experience managing participation processes, campaigns, volunteer initiatives, social communications, and mobilization at local and national levels.
- Proven experience in managing social media platforms for engagement and advocacy.
Applicant Requirements
- Location: This position is open only to local applicants in Venezuela.
- Work Type: Remote and part-time.
Why Join World Vision Venezuela?
- Be part of an organization that is making a global difference in vulnerable children’s lives.
- Gain hands-on experience in child advocacy, social mobilization, and communication strategies.
- Enjoy the flexibility of working remotely while contributing to impactful change.
How to Apply
Ready to join a mission-driven organization? Submit your application now by visiting the World Vision Careers Page.
Don’t miss this opportunity to make a lasting difference! 🌍
𝕀𝕟𝕥𝕖𝕣𝕖𝕤𝕥𝕖𝕕 𝕚𝕟 𝕨𝕠𝕣𝕜..
About Me
Results-driven and socially conscious professional with a strong educational foundation in International Development Studies and Human Resources Management. I hold a Bachelor’s degree in Social Science, majoring in International Development Studies, and a Diploma in Human Resources Management.
With over 7 years of experience in project management, sales, and social work, I possess a unique blend of skills and expertise. My professional journey has equipped me with a deep understanding of community development, project implementation, and business operations.
Professional Experience
1. Project Field Supervisor, World Vision Malawi (5 years) seasonal contract.
– Supervised and implemented malaria vector control projects in rural communities
– Collaborated with local stakeholders, including government officials and community leaders
– Managed project budgets, resources, and personnel
2. Social Worker, Tithandizane Youth Support Organization (TIYSO) (1 year 8 months)
– Provided support services to street children and vulnerable youth
– Participated in disaster management and response efforts
– Facilitated community outreach and sensitization programs
3.Sales and Marketing Officer, Agritrust Limited (1 year)
– Developed and implemented sales strategies to drive business growth
– Managed customer relationships and provided exceptional customer service
– Collaborated with cross-functional teams to achieve business objectives
Key Areas of Expertise
– International Development
– Project Management
– Human Resources Management
– Sales and Marketing
– Social Work
– Community Development
Job Interests
I am actively seeking opportunities in Malawi, Africa, or globally, that align with my skills and values. I am open to both on-site and online roles.
Let’s Connect!
If you’re looking for a dedicated and socially conscious professional to join your team, let’s connect! I’m excited to explore opportunities and collaborate with like-minded individuals.
Feel free to reach out to me directly or endorse my skills to help me get noticed by potential employers!