New CARE USA Job Opening: Donor Communications and Engagement Manager – Remote or NYC | Salary up to $98.000 USD

1 week ago

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New CARE USA Job Opening: Donor Communications and Engagement Manager – Remote or NYC | Salary up to $98.000 USD

New CARE USA Job Opening: Donor Communications and Engagement Manager – Remote or NYC | Salary up to $98.000 USD. CARE USA is recruiting a Manager of Donor Communications and Engagement to lead high-impact storytelling and donor engagement strategies. This full-time role offers a competitive salary of up to $98,414 and is open to remote candidates or those based in New York. Ideal for professionals with a background in strategic communications and nonprofit fundraising.

Background & Job Description

CARE USA is seeking a Manager, Donor Communications and Engagement to strengthen relationships with major donors through strategic storytelling, targeted communications, and personalized stewardship initiatives. This position is central to CARE’s mission to build deep, meaningful connections with its most committed supporters—those who fund vital global humanitarian programs.

This full-time role is part of CARE’s Major Gifts department and reports directly to fundraising leadership. It offers the flexibility of working remotely from anywhere in the U.S. or being based in New York City, with up to 20% travel required.

CARE is known globally for its work to eradicate poverty, respond to humanitarian emergencies, and champion gender equality. Through impactful partnerships and strategic philanthropy, CARE delivers programs that change lives. In this role, the Donor Communications Manager will drive the organization’s donor engagement strategy—ensuring supporters are informed, inspired, and connected to CARE’s mission through effective communication.

The position offers a salary range of $84,657 to $98,414 annually, with the exact figure dependent on experience, skills, and geographic cost of labor.

Tasks

Donor Communications

The successful candidate will be responsible for shaping and executing a comprehensive communications strategy aimed at engaging high-net-worth individuals. Key duties include:

Sourcing impactful stories and updates from CARE’s programs worldwide to create emotionally compelling content tailored for major donors.
Producing personalized communication materials, including reports, newsletters, invitations, and donor updates.
Managing an annual content calendar that aligns with CARE’s fundraising priorities, seasonal campaigns, and emergency appeals.
Translating complex programmatic data into clear, relatable messaging for a philanthropic audience.
Monitoring humanitarian issues and global events to proactively identify timely engagement opportunities for donor outreach.

Campaign and Calendar Management

Leading the coordination of major gift campaigns and crisis communications to ensure rapid donor response.
Managing timelines for donor communications and ensuring content is delivered on schedule.
Aligning donor stewardship touchpoints with global milestones, such as International Women’s Day or emergency responses.

Team Collaboration

This role will involve significant cross-departmental collaboration:

Working with Marketing, Events, Programs, and the Office of the President to identify opportunities for donor engagement.
Partnering with Grants Management and Content teams to develop compelling impact reports and informational materials.
Serving as the point of contact for internal stakeholders requiring support with donor materials or content.

Content Innovation

Designing and executing bespoke engagement strategies to make donors feel personally connected to CARE’s work.
Curating creative experiences such as digital packages, photo stories, and video testimonials to bring CARE’s mission to life.
Supporting live donor events, virtual town halls, and executive briefings with customized content.

Internal Systems and Resource Management

Maintaining an organized library of impact stories, visuals, statistics, and content templates.
Tracking donor communications through CRM systems to ensure consistent engagement.
Assisting with ad hoc content requests and participating in innovation projects to pilot new formats for donor engagement.

Qualifications

Education and Certification

A bachelor’s degree in communications, nonprofit management, journalism, marketing, or a related field is required.
Equivalent experience in place of formal education may be considered for candidates with a strong track record in donor communications or nonprofit engagement.
While not mandatory, certifications such as CFRE (Certified Fundraising Executive), digital marketing credentials, or nonprofit communication training are advantageous.

Experience

At least 3 years of professional experience in strategic communications, donor engagement, or major gifts stewardship in a nonprofit or mission-driven organization.
Proven ability to develop persuasive, donor-facing content that communicates impact effectively.
Experience working with high-net-worth individuals or family philanthropists is preferred.
Track record of managing communications in fast-paced environments, balancing multiple deadlines and deliverables.
Familiarity with CRM systems (e.g., Salesforce), content management platforms, and mass email tools (e.g., Mailchimp or Constant Contact) is highly beneficial.
A portfolio of storytelling work aimed at donors is considered an asset.

Additional Information

Work Location

This role is open to candidates based anywhere in the United States, including remote applicants. Candidates may also opt to work from CARE’s New York City headquarters. Occasional travel (up to 20%) is expected to attend strategy sessions, donor events, or program briefings.

Salary and Benefits

The salary range is $84,657.92 to $98,414.83 USD per year, determined based on internal pay structures, candidate experience, and location. This position comes with CARE’s full benefits package, which includes:

Medical, dental, and vision insurance
Retirement savings (403b plan) with employer contributions
Generous paid time off, holidays, and family leave
Wellness programs and professional development support

Work Culture

CARE fosters a workplace that is:

Inclusive: CARE prioritizes diversity and equity in hiring and professional development.
Mission-driven: Employees are united by the desire to make a tangible impact globally.
Flexible: CARE supports remote collaboration and work-life balance for all staff.
Innovative: Staff are encouraged to experiment with new approaches to storytelling, donor engagement, and problem-solving.

Equal Opportunity

CARE is an Equal Opportunity Employer. Applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, or veteran status. The organization encourages candidates from underrepresented groups to apply.

Fraud Alert

CARE does not request fees or financial information from applicants at any stage. If you are contacted by someone claiming to represent CARE and asking for payment, report it immediately to legal@care.org.

Ready to Apply?

To apply for the Manager, Donor Communications and Engagement role at CARE USA, visit their official job portal and submit your application before the stated deadline.

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Disclaimer

This article is published by a third-party job listing platform not affiliated with CARE USA. All details are based on publicly available information and intended for informational purposes only. For official updates and application submissions, always refer to CARE’s official website.

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