Now Hiring: UN Programme Management Officer (P-3) – Drive Service Delivery Reform in New York
Now Hiring: UN Programme Management Officer (P-3) – Drive Service Delivery Reform in New York
Now Hiring: UN Programme Management Officer (P-3) – Drive Service Delivery Reform in New York. The United Nations has announced an opening for the role of Programme Management Officer (Administration) at the P-3 professional level within its Department of Operational Support (DOS). This full-time, fixed-term position plays a key role in advancing service delivery reforms across the Secretariat. The selected candidate will work within the Improving Service Delivery Team, supporting efforts to streamline UN operational support systems, align internal services with evolving mandates, and lead change initiatives such as the UN80 transformation agenda.
Table of Contents
Background & Job Description
The Department of Operational Support (DOS) was created to lead the global operational and administrative services of the United Nations. It aims to provide strategic, consistent, and effective support to Secretariat departments and peace operations.
This P-3 level position is housed in the Division for Special Activities (DSA), specifically within the Improving Service Delivery Team. The team is tasked with:
- Redesigning support structures across the UN system
- Driving institutional efficiency through cross-cutting reform
- Supporting inter-agency coordination around service delivery
- Leading Secretariat-wide initiatives such as the UN80 reform programme
The Programme Management Officer will be responsible for project coordination, research, performance monitoring, and policy analysis in support of these transformation goals.
This role offers a unique opportunity for mid-level professionals with expertise in programme management, organizational change, public administration, or service reform in international contexts.
Tasks
The Programme Management Officer will contribute to the planning, execution, and monitoring of strategic reform initiatives. Key responsibilities include:
Programme Development and Implementation
- Coordinate reform programmes related to operational efficiency and improved service delivery
- Collaborate across UN departments to ensure alignment with Secretariat-wide priorities
- Support the execution of the UN80 initiative, including planning, stakeholder engagement, and reporting
Strategic Advisory and Analysis
- Conduct research and prepare analytical reports on organizational performance, service delivery, and administrative best practices
- Draft recommendations for improvements in UN-wide support services
- Evaluate proposals and assist in the development of reform strategies
Performance Monitoring and Coordination
- Track performance indicators and compile progress reports across departments
- Support mechanisms to monitor and assess reform implementation
- Organize and coordinate cross-departmental working groups or task forces
Communication and Stakeholder Engagement
- Draft briefing notes, policy papers, and internal reports
- Liaise with internal and external stakeholders, including UN leadership, field operations, and technical experts
- Represent the team in internal meetings and working-level consultations
The position may also require involvement in pilot projects or new reform tools as the organization evolves its administrative frameworks.
Qualifications
Education and Certification
Applicants must possess:
- An advanced university degree (Master’s or equivalent) in public administration, business administration, management, or related fields.
- A first-level university degree with two additional years of qualifying experience may be accepted in lieu of an advanced degree.
Project management certification or training in results-based management may be advantageous.
Experience
Candidates must demonstrate:
- A minimum of five years of progressively responsible experience in project or programme management, administration, or related areas.
- Experience working on large-scale reform or efficiency projects in public or international institutions is highly desirable.
- Familiarity with UN operations, policy analysis, and organizational development is a strong asset.
Experience in strategic planning, data analysis, and multi-stakeholder coordination is expected for effective performance in this role.
Additional Information
Contract Type
- Category: Professional and Higher Categories (P-3)
- Contract: Fixed-term
- Schedule: Full-time
This is a mid-career level post offering responsibilities across organizational strategy, reform, and performance oversight. P-3 roles typically serve as project leaders or technical experts within UN departments.
Salary and Benefits
While the exact compensation package is not disclosed in the job announcement, P-3 level positions in the UN system generally include:
- Annual salary range starting around USD 75,000–90,000 (net of taxes), adjusted based on location
- Post adjustment (cost-of-living allowance)
- Health insurance, pension scheme, and relocation assistance
- Paid leave and family support benefits
These benefits are aligned with the UN Common System and are designed to attract highly qualified professionals to international roles.
Language Requirements
- English is the working language required for this position.
- Knowledge of another official UN language (French, Spanish, Arabic, Chinese, or Russian) is desirable.
Competencies
The UN highlights the following professional competencies as essential for this role:
- Planning and organizing: Ability to develop clear goals and manage priorities effectively.
- Client orientation: Commitment to providing high-quality service and understanding client needs.
- Communication: Ability to convey complex ideas clearly and concisely, both in writing and orally.
- Teamwork: Strong interpersonal skills and capacity to collaborate across diverse teams.
A results-driven mindset and experience in change management are also critical to success in this reform-focused role.
Assessment Process
Shortlisted candidates will undergo an evaluation process that may include:
- A written test to assess analytical and writing skills
- A competency-based interview
- Reference checks
Only candidates meeting the requirements and passing the assessment will be considered for appointment.
Application Deadline
All applications must be submitted before August 9, 2025 via the UN Careers portal. Early submission is recommended to ensure consideration.
Apply Now for the UN Programme Management Officer Role
This is a valuable opportunity for mid-career professionals passionate about reform, administration, and international development. The position offers a strategic platform to shape global operations and contribute to meaningful change within one of the world’s largest multilateral organizations.
If you have experience in programme management, organizational development, or service efficiency—and are eager to work at the heart of UN reform—this role is for you.
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Disclaimer
This job listing was prepared by an independent third-party job alert service and is intended for informational purposes only. We are not affiliated with the United Nations or any UN agency. Please verify all details and apply directly through the official UN Careers portal.
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