Top British Council Careers You Can’t Miss: Account Manager, Engagement Lead & Private Secretary Roles Open

The British Council offers exceptional opportunities to work with a leading international organization that promotes peace, prosperity, and mutual understanding between the UK and other countries. The roles available are diverse and rewarding, each contributing to the British Council’s mission of connecting people, fostering creativity, and providing life-changing opportunities worldwide. Below is a comprehensive look at three current vacancies.

1. Account Manager (Examinations)

Contract Type: Fixed-Term (2 Years)
Closing Date: 23rd March 2025, 23:59 Philippine Time (GMT +8)

Role Purpose:

The Account Manager will manage a portfolio of business-to-business (B2B) accounts within the British Council’s Examinations business. The goal is to drive new business opportunities while ensuring customer satisfaction and fostering relationships with key accounts. This involves both securing new clients and maintaining a pipeline of qualified opportunities for sustained growth and income.

Key Responsibilities:

• Sales Strategy & Business Development: Develop and implement a B2B sales strategy within an assigned territory. Identify new business opportunities, pitch solutions, and close sales.
• Customer Management: Act as the main point of contact for key B2B clients, managing relationships and ensuring customer success.
• Sales Targets & Negotiation: Take ownership of meeting sales targets, and oversee the proposal and solution design process.
• Stakeholder Collaboration: Work across internal teams to deliver solutions that meet client needs, collaborating with business units for seamless service delivery.
• Analysis & Reporting: Capture and manage client data in CRM, providing regular insights into sales and delivery performance.

Key Requirements:

• Sales Experience: Proven B2B sales experience, including familiarity with CRM tools like Salesforce.
• Educational Qualifications: University degree or equivalent in a relevant field.
• Languages: Fluent in Nepali (C2) and English (C2).
• Additional Skills: Strong communication and organizational skills.

2. Engagement & Change Lead (People Function)

Contract Type: Indefinite
Closing Date: 16th March 2025, 23:59 South Africa Time
Location: UK (London, Cardiff, Manchester, Edinburgh, or Belfast)

Role Purpose:

The Engagement & Change Lead will drive the engagement and change alignment of People function initiatives with the British Council’s strategic goals. You will play a pivotal role in developing engagement plans that promote understanding, support, and collaboration within the organization.

Key Responsibilities:

• Stakeholder Engagement: Design and implement engagement strategies for both internal and external stakeholders, ensuring alignment with corporate objectives.
• Consultancy & Analysis: Provide expert advice on organizational change, driving engagement and positive adoption of new ways of working.
• Project Management: Measure and track the effectiveness of engagement initiatives, addressing any risks or issues that arise.
• Collaboration & Communication: Work across teams to ensure smooth delivery of strategic projects, providing insights and recommendations to enhance operational success.

Key Requirements:

• Experience: Proven track record in stakeholder management, organizational change, and engagement strategy.
• Communication Skills: Excellent verbal and written communication skills, with experience in creating clear, concise messaging.
• Qualifications: A change management qualification or similar is desirable.
• Problem-Solving: Strong ability to analyze complex issues and recommend actionable solutions.

3. Private Secretary to Chief Executive & Deputy Chief Executive

Contract Type: Indefinite
Location: London, UK
Annual Salary: £38,820 plus London Market Allowance
Closing Date: 24th March 2025, 23:59 UK Time

Role Purpose:

The Private Secretary will provide critical administrative and advisory support to the CEO, Deputy CEO, and the Board of Trustees. This includes managing diaries, drafting speeches and communications, and handling sensitive correspondence. The role is central to ensuring the smooth functioning of the CEO and Chair’s Office, enabling leadership to effectively guide the organization.

Key Responsibilities:

• Diary & Schedule Management: Oversee the CEO and Deputy CEO’s diaries, ensuring their time is effectively prioritized.
• Briefings & Communications: Draft, review, and edit briefings, speeches, and communications for senior leaders.
• Logistics & Travel: Coordinate travel arrangements and logistics for overseas engagements, preparing detailed travel packs.
• Governance & Stakeholder Management: Manage relationships with key stakeholders, providing guidance and support as needed.
• Service Improvement: Work with internal teams to implement high-quality operational processes, including records management and internal communications.

Key Requirements:

• Experience: Strong experience managing senior executives’ schedules and handling complex, confidential tasks.
• Skills: Exceptional communication, organizational, and time management skills.
• Discretion: Ability to handle sensitive information with the utmost confidentiality and integrity.
• Qualifications: Relevant experience in office administration and a high level of professionalism.

How to Apply:

Interested applicants for each of these roles should visit the British Council careers website:

• Account Manager (Examinations): Apply here
• Engagement & Change Lead: Apply here
• Private Secretary to CEO & Deputy CEO: Apply here

These positions offer the opportunity to be part of a globally respected organization, contributing to the British Council’s mission of fostering cross-cultural collaboration and positive change worldwide. Apply today to join an organization that values diversity, inclusion, and the promotion of mutual understanding across borders!

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